Please keep in mind all estimates below do not apply during busy holiday seasons. Also, Saturdays & Sundays are not business days.

WHAT ARE MY SHIPPING OPTIONS?

If you choose Regular Delivery, your package can take up to 10 business days to arrive.

If you choose Rush Delivery, your package can take up to 6 business days to arrive.

• If you need your order sooner than the delivery estimates above, please call us TOLL FREE +1-551-998-4923 so we can personally assist you in making sure you get expedited service.

HOW WILL MY ORDER BE SHIPPED?

All orders within the United States ship USPS.

WHEN WILL I RECEIVE MY ORDER?

You may track your package by clicking here, or log into your account to review your order!

All orders are processed by our well-staffed, professional warehouse team. We prepare and ship orders as quickly as possible when they are placed. We ask that you allow 1-3 business days for your order to be fulfilled. Rush Delivery orders are prioritized and ship faster. Any order placed after 8:00 am EST may not be processed until the NEXT business day (So, if you place an order on Friday at 10:00am EST or later, it may not be processed until Monday morning). Weekends and US holidays are not counted as business days.

Some orders can take longer if there are credit card authorization or security issues or high holiday season volume. To ensure the quickest processing time, especially during the busy holiday seasons, please make sure to add an emergency contact number such as a cell phone or work number when you are checking out. Also, read “How to prevent delivery delays” below, especially if you are ordering for a birthday, holiday or time sensitive occasion.

While most orders arrive in a very timely manner, shipping times cannot be guaranteed. Delivery delays can occur due to weather, USPS errors or other factors beyond our control.

HOW TO PREVENT DELIVERY DELAYS.

• Include an emergency contact number at checkout
• Double-check the address and all information before submitting your order.
• Add support@fashionablelight.com to your email whitelist to be sure that you’ll receive email notifications if there are any questions or issues with your order.
• If you receive a notice or call asking you to contact us, please respond. It often means that we will not be able to proceed without additional information from you.
• If you are emailing about an order, please include the name the order was placed in and the order number, if known. This will help us locate your order information and respond more quickly.